Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

New-Tab thumbnail screen freezes after deleting last thumbnail?

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de cor-el

cfrssh
cfrssh
more options

Deletion of the last of the offered thumbnail choices can freeze that tab. Happens when using the new New Tab feature on Firefox v13.0.1, installed 6/17/12. I can still delete the entire New Tab screen and then start another.

I am running Win XP+SP3 on an Acer Inspire One netbook with a 1024x600 screen. This seems to happen every time I try it. This morning's update informed me about this new feature, so I was trying it out.

To reproduce:

Click New-Tab and the 9 thumbnails almost fit the screen (pic1). I scroll down to see the bottom of the screen (pic2). I click the [X] to delete the bottom right thumbnail. The thumbnail images shift up a little, then the screen image freezes (pic3).

I have screen images for pic1-pic3, if they might be useful.

Deletion of the last of the offered thumbnail choices can freeze that tab. Happens when using the new New Tab feature on Firefox v13.0.1, installed 6/17/12. I can still delete the entire New Tab screen and then start another. I am running Win XP+SP3 on an Acer Inspire One netbook with a 1024x600 screen. This seems to happen every time I try it. This morning's update informed me about this new feature, so I was trying it out. To reproduce: Click New-Tab and the 9 thumbnails almost fit the screen (pic1). I scroll down to see the bottom of the screen (pic2). I click the [X] to delete the bottom right thumbnail. The thumbnail images shift up a little, then the screen image freezes (pic3). I have screen images for pic1-pic3, if they might be useful.

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).