This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My firefox(v13.0.1) still crashes or does not respond to adobe flash player 10.3

  • 1 respuesta
  • 21 tienen este problema
  • 7 visitas
  • Última respuesta de John99

more options

My browser always crashes/does not respond when I upgraded my flash player to 11.3. It also didn't work on my chrome and IE. So I uninstalled it and installed the adobe flash player 10.3. . . and still nothing. By the way, I'm using windows 7 (32-bit).

My browser always crashes/does not respond when I upgraded my flash player to 11.3. It also didn't work on my chrome and IE. So I uninstalled it and installed the adobe flash player 10.3. . . and still nothing. By the way, I'm using windows 7 (32-bit).

Todas las respuestas (1)

more options

There are several issues with FlashPlayer 11.3 on Firefox Windows see my recent post /questions/932077#answer-351526 for notes and a list of useful links on the Flash problems.

I note however you are also mentioning having problems with IE & Chrome,so it appears you have a more general problem. First turning off hardware acceleration is a good troubleshooting step. Next I suggest you check your graphics drivers. If the problem continues then try to work out whether it is a crash or a hang, and what exactly is crashing or hanging.

Post back with how you get on after you read the articles and try the first two suggestions.