This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox 14.0.1 - Links in hotmail do nothing when clicked

  • 2 respuestas
  • 9 tienen este problema
  • 2 visitas
  • Última respuesta de K-Rad

K-Rad
K-Rad
more options

In hotmail none of the links (click on an email, check junk box, etc) works. I am running XP 32bit SP3, using Firefox 14.0.1. Today I upgraded Java to 1.8.0-ea which is the only thing I have changed and the Java sits says this is the recommended installation when they check it.

I have cleared all cache and cookies, I have created a new profile and tried that, none of these work. Hotmail works fine with IE. Any suggestions?

EDIT: I also checked the applications in options, my MAILTO is set to 'Outlook' which I do not use and windows live mail is not in the default list. I am not sure if this affects anything but I thought it may be useful.

In hotmail none of the links (click on an email, check junk box, etc) works. I am running XP 32bit SP3, using Firefox 14.0.1. Today I upgraded Java to 1.8.0-ea which is the only thing I have changed and the Java sits says this is the recommended installation when they check it. I have cleared all cache and cookies, I have created a new profile and tried that, none of these work. Hotmail works fine with IE. Any suggestions? EDIT: I also checked the applications in options, my MAILTO is set to 'Outlook' which I do not use and windows live mail is not in the default list. I am not sure if this affects anything but I thought it may be useful.

Modificadas por K-Rad el

Todas las respuestas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Java 8 ea (early access) is still in beta and not an official release, so it is better to use the latest Java 7U5 or 6U33 release.

See Java Platform > Java SE 7U5 or Java 6U33 (Download JRE)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

K-Rad
K-Rad Autor de la pregunta
more options

I updated to Java 8 EA after the program began, I already had java SE 7U5 installed at the time the problem began.

Cache has been cleared, cookies, ALL COOKIES, deleted.

Safe Mode was began with add-ons disabled, no difference.