This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What do I do?I can open youtube but could not play the video's? I can play the video in youtube when I use Explorer.

more options

I have updated to Firefox 14.01 and Java. I could open youtube but could not play the video's.

But when I use Internet Explorer the video in youtube is fine.

What should I do?

I have updated to Firefox 14.01 and Java. I could open youtube but could not play the video's. But when I use Internet Explorer the video in youtube is fine. What should I do?

Todas las respuestas (1)

more options

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings.