Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I recently installed Adobe Flash Player 11 ActiveX--11.4.402.265 and when I open My Mozilla Firefox browser I keep getting this message flashing on my screen: '

  • 2 respuestas
  • 57 tienen este problema
  • 1 visita
  • Última respuesta de mohenryj

mohenryj
mohenryj
more options

I recently installed Adobe Flash Player 11 ActiveX--11.4.402.265 and when I open My Mozilla Firefox browser I keep getting this message flashing on my screen: 'Adobe Flash Player 11.4 r402 has stopped working" and then "Windows is checking for a solution"

This flashes a few times then usually stops but not always.

It happens every time I try to open a new page.

I fixed this problem by uninstalling Adobe Flash Player 11 and installing Adobe Flash Player 10.3. However, now my IE browser wants me to install Adobe Flash Player 11 again. Although I don't use my IE browser frequently, I DO have to use it sometimes. Will there be an update to Firefox 15.0 to correct this issue?

I recently installed Adobe Flash Player 11 ActiveX--11.4.402.265 and when I open My Mozilla Firefox browser I keep getting this message flashing on my screen: 'Adobe Flash Player 11.4 r402 has stopped working" and then "Windows is checking for a solution" This flashes a few times then usually stops but not always. It happens every time I try to open a new page. I fixed this problem by uninstalling Adobe Flash Player 11 and installing Adobe Flash Player 10.3. However, now my IE browser wants me to install Adobe Flash Player 11 again. Although I don't use my IE browser frequently, I DO have to use it sometimes. Will there be an update to Firefox 15.0 to correct this issue?

Solución elegida

First, the IE Flash is totally different than the flash used in Firefox. You can update one without affecting the other.

Now, there is an issue right on with Flash 11.3 and 11.4 in Firefox. Downgrading to 10.3 is an acceptable solution for now. Adobe is releasing updates (slowly) that fix the various issues, but it will be a matter of time before they are all fixed.

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!

Leer esta respuesta en su contexto 👍 9

Todas las respuestas (2)

user633449
user633449
more options

Solución elegida

First, the IE Flash is totally different than the flash used in Firefox. You can update one without affecting the other.

Now, there is an issue right on with Flash 11.3 and 11.4 in Firefox. Downgrading to 10.3 is an acceptable solution for now. Adobe is releasing updates (slowly) that fix the various issues, but it will be a matter of time before they are all fixed.

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!

mohenryj
mohenryj Autor de la pregunta
more options

Tylerdowner: Thank you, your solution worked great. mohenryj