This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

after clicking on "Download", nothing happens in Windows 8 - where is the "Run" or "Start" to install?

  • 1 respuesta
  • 11 tienen este problema
  • 2 visitas
  • Última respuesta de philipp

lashaw1002
lashaw1002
more options

new computer with Windows 8. attempting to download Firefox after clicking on "Download", nothing happens in Windows 8 - where is the "Run" or "Start" to install?

new computer with Windows 8. attempting to download Firefox after clicking on "Download", nothing happens in Windows 8 - where is the "Run" or "Start" to install?

Solución elegida

hello lashaw1002, windows 8 is not yet listed as a supported OS at https://www.mozilla.org/en-US/firefox.../system-requirements/. though you're likely able to install & run firefox, there will be lots of stability issues and other quirks since there's still quite a bit of integration work necessary to get firefox released on windows 8.

Leer esta respuesta en su contexto 👍 4

Todas las respuestas (1)

philipp
philipp
  • Moderator
more options

Solución elegida

hello lashaw1002, windows 8 is not yet listed as a supported OS at https://www.mozilla.org/en-US/firefox.../system-requirements/. though you're likely able to install & run firefox, there will be lots of stability issues and other quirks since there's still quite a bit of integration work necessary to get firefox released on windows 8.