We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

After updating Firefox no longer works with Hide IP, it works fine with IE so a firefox problem. Your FAQ answer on this does not solve the issue

  • 2 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de pjpjpjpj

pjpjpjpj
pjpjpjpj
more options

Running latest version of FF. Running Hide IP NG 1.69. The two do not like each other. Hide IP works fine in IE so issue is with FF. Worked fine on earlier version of FF. If i have Hide IP working FF will not connect with any sites at all. Your FAQ do not solve the problem

Running latest version of FF. Running Hide IP NG 1.69. The two do not like each other. Hide IP works fine in IE so issue is with FF. Worked fine on earlier version of FF. If i have Hide IP working FF will not connect with any sites at all. Your FAQ do not solve the problem

Todas las respuestas (2)

user633449
user633449
more options

You actually aren't running the latest version of Firefox. Please update to Firefox 16.0.2 (or update to Firefox 17 tomorrow) then test again. Update Firefox to the latest release

pjpjpjpj
pjpjpjpj Autor de la pregunta
more options

Nope ... installed 16.0.2 and still the same issue.