This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

computer will not update

  • 1 respuesta
  • 1 tiene este problema
  • 10 visitas
  • Última respuesta de ideato

nanyehi59
nanyehi59
more options

I have updated my computer to the 17.0.1 several times and I keep getting the message that I STILL need to update. I am getting sick and tired of doing this and if It will not work then I will delete Firefox all together. After installing the new version I have also restarted my computer each time as well

I have updated my computer to the 17.0.1 several times and I keep getting the message that I STILL need to update. I am getting sick and tired of doing this and if It will not work then I will delete Firefox all together. After installing the new version I have also restarted my computer each time as well

Todas las respuestas (1)

ideato
ideato
more options

Hello nanyehi59, your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.5.7

see your user agent:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729) FBSMTWB

you must reset user agent, see how to do that : Firefox is showing the wrong User Agent

see also : http://help.fastbrowsersearch.com/



thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.