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Web2pdf add-on conflicts with my Adobe CS3 PDF printer.

  • 3 respuestas
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de freethink001

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I installed the web2pdf add-on because I thought it was an idea with merit, particularly since creating PDFs without Adobe CS graphics software was an annoyance I routinely encounter (since Adobe restricts the number of devices that may be loaded with a given Adobe Creative Suite "purchase"). I downloaded the web2pdf add-on, and it would not create a PDF, instead presenting me with an error message.

"Adobe PDF Properties" tells me my PDF printer is working properly, but when I attempt to print a PDF, I get a pop-up window that informs me of an "error printing PDF." If I try again, the popup window tells me that my "Adobe PDF" is in "error status" until I remove the queued document.

I never had this problem before I downloaded print 2pdf, and now that I've uninstalled it, the problem remains.

How do I regain my Adobe PDF function? Any steps I can take to set my system back to its original operational state? Would reloading my Adobe CS3 solve the problem? Is there anything I should/can do before I resort to that (a very timely process)?

I installed the web2pdf add-on because I thought it was an idea with merit, particularly since creating PDFs without Adobe CS graphics software was an annoyance I routinely encounter (since Adobe restricts the number of devices that may be loaded with a given Adobe Creative Suite "purchase"). I downloaded the web2pdf add-on, and it would not create a PDF, instead presenting me with an error message. "Adobe PDF Properties" tells me my PDF printer is working properly, but when I attempt to print a PDF, I get a pop-up window that informs me of an "error printing PDF." If I try again, the popup window tells me that my "Adobe PDF" is in "error status" until I remove the queued document. I never had this problem before I downloaded print 2pdf, and now that I've uninstalled it, the problem remains. How do I regain my Adobe PDF function? Any steps I can take to set my system back to its original operational state? Would reloading my Adobe CS3 solve the problem? Is there anything I should/can do before I resort to that (a very timely process)?

Todas las respuestas (3)

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Have you uninstalled the web2pdf add-on?

https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

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HI, edmeister. Thanks for your response.

Yes, I have uninstalled web2pdf. However, when I attempt to print a PDF, "Adobe PDF Properties" tells me my PDF printer is working properly, but when I attempt to print a PDF, I still get a pop-up window that informs me of an "error printing PDF." If I try again, the popup window tells me that my "Adobe PDF" is in "error status" until I remove the queued document.

I never had this problem before I downloaded print 2pdf, and now that I've uninstalled it, the problem remains.

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Just tried to PDF again, with same result. Seems the only way I can create a PDF is to copy and paste onto another browser, unless I want to reinstall web2pdf which seems to be a pretty unsavory way to push an add-on.

I can't believe I'm the only person in the online community to experience this problem. Doesn't Mozilla care about this glitch?

More importantly, doesn't Mozilla care about user trust?

Modificadas por freethink001 el