Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Why is it when I click on my Firefox browser it says, "This Website is offline"? It works but not like it used to. What do I do?

  • 1 respuesta
  • 6 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

Citygirl__7
Citygirl__7
more options

This is what I get onscreen when I click on my Firefox browser:

This website is offline

No cached version is available What's wrong? The most likely causes: 

   The server is down for maintenance
   There may be a network problem
   The site may be experiencing excessive load


Retry for a live version of the site What's CloudFlare?

This website uses CloudFlare in order to help keep it online when the server is down by serving cached copies of pages when they are unavailable. Unfortunately, a cached copy of the page you requested is not available, but you may be able to reach other cached pages on the site.

This is what I get onscreen when I click on my Firefox browser: This website is offline No cached version is available What's wrong? The most likely causes: The server is down for maintenance There may be a network problem The site may be experiencing excessive load Retry for a live version of the site What's CloudFlare? This website uses CloudFlare in order to help keep it online when the server is down by serving cached copies of pages when they are unavailable. Unfortunately, a cached copy of the page you requested is not available, but you may be able to reach other cached pages on the site.

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that the server is down or otherwise has problems.

Can you post a link to a publicly accessible page that doesn't require authentication (log in) to access it?

You can try to see if you can access the page via a site like Google Translate with a random source language.