Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mozilla firefox is crashing on every domain

  • 8 respuestas
  • 3 tienen este problema
  • 2 visitas
  • Última respuesta de cor-el

more options

when i browse facebook decimal commercial and youtube decimal commercial i get errors describing an unresponsive script it appears to function amiably however there is apparently a consortium affecting the keyboard on another computer and causing mcafee virus total protection from responding

when i browse facebook decimal commercial and youtube decimal commercial i get errors describing an unresponsive script it appears to function amiably however there is apparently a consortium affecting the keyboard on another computer and causing mcafee virus total protection from responding

Todas las respuestas (8)

more options

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

no crash reports have been submitted yet

more options

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://browser/content/browser.js:10737

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
more options

there are no extensions installed this problem is carny when someone takes a shower wrong they become the shower and thats what they are doing to the mozilla firefox browser sometimes the back of the two computers we have look like a soggy phonebook television is doing the same thing

more options

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://global/content/bindings/tabbox.xml:756

more options

Try to disable hardware acceleration in Firefox.


You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

You can also check for problems with the localstore.rdf file.


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Modificadas por cor-el el

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.