This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesn't display some text on certain pages.

  • 4 respuestas
  • 4 tienen este problema
  • 4 visitas
  • Última respuesta de crazypays

more options

I've noticed that on some pages, Firefox doesn't display certain text. I have the newest version of Firefox installed and my flash and java are updated. The text displays fine on Chrome and IE. Please see my example in the screenshots of the stevenson.edu webpage. Does anybody know what I can do to fix this problem or if there is some sort of plugin I am missing to display certain content? Thanks.

Screenshot of Firefox: http://i47.tinypic.com/123359k.jpg Screenshot of Chrome: http://i48.tinypic.com/2uy3ay1.jpg

I've noticed that on some pages, Firefox doesn't display certain text. I have the newest version of Firefox installed and my flash and java are updated. The text displays fine on Chrome and IE. Please see my example in the screenshots of the stevenson.edu webpage. Does anybody know what I can do to fix this problem or if there is some sort of plugin I am missing to display certain content? Thanks. Screenshot of Firefox: http://i47.tinypic.com/123359k.jpg Screenshot of Chrome: http://i48.tinypic.com/2uy3ay1.jpg

Solución elegida

The site appears to be using an older 1.2.0 version of MooTools that is not compatible with curent Firefox releases.

Quote: Mootools 1.2.x incompatible with Firefox 18 and newer.Fixed in Mootools 1.3 and newer (see 789036)


  • bug 789036 - MooTools 1.2.x was broken by adding String.prototype.contains

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (4)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

Thank you for the response. I have tried deleting the cache and cookies and I still have the same problem. Are you able to view that website correctly on Firefox?

more options

Solución elegida

The site appears to be using an older 1.2.0 version of MooTools that is not compatible with curent Firefox releases.

Quote: Mootools 1.2.x incompatible with Firefox 18 and newer.Fixed in Mootools 1.3 and newer (see 789036)


  • bug 789036 - MooTools 1.2.x was broken by adding String.prototype.contains

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Modificadas por cor-el el

more options

Great, thanks. I just wanted to make sure that nothing was wrong with my installation of Firefox or with my computer. I appreciate the help.