This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i log-in to Yahoo, I get redirected to http://www.yahoo.com/ap_index. Page not found.

  • 1 respuesta
  • 3 tienen este problema
  • 3 visitas
  • Última respuesta de Andrew

more options

completely updated mac osx. firefox and all updates for everything. when i try to go to the web page www.yahoo.com i am redirected to http://www.yahoo.com/ap_index. the page says url requested was not found. and will reload every 10 seconds or so. everything loads fine with safari and chrome. i want to stay a firefox user but this problem is unacceptable. i need to be able to view my yahoo mail and firefox will not let me.

completely updated mac osx. firefox and all updates for everything. when i try to go to the web page www.yahoo.com i am redirected to http://www.yahoo.com/ap_index. the page says url requested was not found. and will reload every 10 seconds or so. everything loads fine with safari and chrome. i want to stay a firefox user but this problem is unacceptable. i need to be able to view my yahoo mail and firefox will not let me.

Todas las respuestas (1)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!