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What is Crash ID: bp-91fadf20-3dd9-43a9-b1c3-7d9f52130206

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  • Última respuesta de philipp

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Firefox 18.0/.01/.02 and 19.0b4 crash when opening. I tried putting Firefox in safe mode and it still crashes. I can run Windows in Safe mode and Firefox will launch. I disabled Adobe Acrobat and it still crashes. This is in Windows 8 x64.

Firefox 18.0/.01/.02 and 19.0b4 crash when opening. I tried putting Firefox in safe mode and it still crashes. I can run Windows in Safe mode and Firefox will launch. I disabled Adobe Acrobat and it still crashes. This is in Windows 8 x64.

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hello, this crash is caused by the Websense Endpoint security software that is running on your system. please install all updates that are available for this program...