This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Bookmarks & History lost after 18.0.2 upgrade. Can't restore, file corrupt. FF even "forgets" a previous webpage so I cant go back. Pls help!

  • 1 respuesta
  • 5 tienen este problema
  • 12 visitas
  • Última respuesta de cor-el

michaelmalmborg
michaelmalmborg
more options

Tried restoring the bookmarks using "Back up and Restore" here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them But it does not work Firefox is "unable to process the file". Tried +10 history dates with the same negative response. I'll need a way to manually restore/import the bookmarks from the right folder somehow. Pls advice, tx!

Tried restoring the bookmarks using "Back up and Restore" here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them But it does not work Firefox is "unable to process the file". Tried +10 history dates with the same negative response. I'll need a way to manually restore/import the bookmarks from the right folder somehow. Pls advice, tx!

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.