Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

automatic links to you tube

  • 1 respuesta
  • 3 tienen este problema
  • 1 visita
  • Última respuesta de Andrew

more options

i installed v 19, and ever since, I've seen automatic redirect links to you tube whenever I try to login to my gmail account. I called google gmail support and the fellow had me uninstall firefox v. 19 -- and tried to get me to use GOOGLE (spware) CHROME! I said NO #$&*(&$ way!

So, what is the problem here? I don't have a you tube account or a google+ account, yet when I used v19.0, it redirects me to you tube THEN loads gmail. does the v.19.02 fix this?

i installed v 19, and ever since, I've seen automatic redirect links to you tube whenever I try to login to my gmail account. I called google gmail support and the fellow had me uninstall firefox v. 19 -- and tried to get me to use GOOGLE (spware) CHROME! I said NO #$&*(&$ way! So, what is the problem here? I don't have a you tube account or a google+ account, yet when I used v19.0, it redirects me to you tube THEN loads gmail. does the v.19.02 fix this?

Todas las respuestas (1)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!