This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What would cause all of my contacts to be removed?

  • 2 respuestas
  • 3 tienen este problema
  • 3 visitas
  • Última respuesta de Wingers Media

more options

I use Aol and Mozilla Fire Fox. When Aol set it up for me all my contacts were transferred and copied to Firefox. Today I went to write an e-mail and ALL my contacts in Firfox are removed and not by my doing? Why would it do this and how do I copy them from Aol to Firefox again. Thank you

I use Aol and Mozilla Fire Fox. When Aol set it up for me all my contacts were transferred and copied to Firefox. Today I went to write an e-mail and ALL my contacts in Firfox are removed and not by my doing? Why would it do this and how do I copy them from Aol to Firefox again. Thank you

Solución elegida

Firefox doesn't keep your contacts, they are saved on AOL's website, Firefox is just used to access it. Please contact AOL for support with their webmail.

Leer esta respuesta en su contexto 👍 3

Todas las respuestas (2)

more options

Solución elegida

Firefox doesn't keep your contacts, they are saved on AOL's website, Firefox is just used to access it. Please contact AOL for support with their webmail.

more options

I have a similar issue. I use outlook. It DOES look like a FF issue. Internet Explorer keeps the contacts. FF will work but within a certain period of time, it removes access to it. I have to reset FF to get it to work. WTF?????!!! It's driving me nuts.. Angela