This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Problem reinstalling firefox

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de caysteve

caysteve
caysteve
more options

I just uninstalled forefox to sort out a crash problem. Now when trying to re install , I get a message telling me that firefox needs to reboot the system to complete a previous uninstall of firefox.. I have re-booted several times and keep getting the message..

anyone know how to solve this?

Thanks

I just uninstalled forefox to sort out a crash problem. Now when trying to re install , I get a message telling me that firefox needs to reboot the system to complete a previous uninstall of firefox.. I have re-booted several times and keep getting the message.. anyone know how to solve this? Thanks

Todas las respuestas (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

which OS you are using? Before reinstalling remove firefox program folder http://kb.mozillazine.org/Uninstalling_Firefox download and make a clean reinstall of firefox http://www.mozilla.org/en-US/firefox/all.html

caysteve
caysteve Autor de la pregunta
more options

Windows 7, and thanks, removing the program folder fixed the issue,.