This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No sound on you tube or facebook

  • 7 respuestas
  • 12 tienen este problema
  • 12 visitas
  • Última respuesta de Annief

more options

I don't know if this is coincidence but I deleted 'you tube' on face book and suddenly I cant get sound on my mac on 'you tube' or 'facebook', video plays ok. Tried in 'safe mode', reset firefox and even reinstalled Firefox, no joy. I have no problem with sound on Chrome. Can anybody help?

Anne

I don't know if this is coincidence but I deleted 'you tube' on face book and suddenly I cant get sound on my mac on 'you tube' or 'facebook', video plays ok. Tried in 'safe mode', reset firefox and even reinstalled Firefox, no joy. I have no problem with sound on Chrome. Can anybody help? Anne

Solución elegida

Hi

I didn't try the above as before I contacted this website I redownlaoded adobe and reinstalled firefox. There is some sound but not on you tube or facebook.

Anne

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (7)

more options
more options

11.6.602.180 is installed.

more options

C reply its 11 the latest

more options

have you followed the above link.

more options

Try to clear the Flash local storage and settings.

Flash Website Storage Settings panel:

Global Storage Settings Panel:

more options

Solución elegida

Hi

I didn't try the above as before I contacted this website I redownlaoded adobe and reinstalled firefox. There is some sound but not on you tube or facebook.

Anne

more options

You are a star it works thank u thank thank you