This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I link Firefox downloads to Kasparsky Pure 3.0 virus for initial scanning?

more options

When I download from the internet Firefox (20.0) tries to use my anti-virus software (Kasparsky Pure 3.0) to scan my files, but produces an error message that it can't locate the anti-virus software. How do I stop this from occurring? I'm using the Win7 OS.

When I download from the internet Firefox (20.0) tries to use my anti-virus software (Kasparsky Pure 3.0) to scan my files, but produces an error message that it can't locate the anti-virus software. How do I stop this from occurring? I'm using the Win7 OS.

Todas las respuestas (1)

more options

Kasperky's engine generally scan traffic always and block danger url and download immediate, the error is most likely from kaspersky side, pease contact kaspetsky lab support desk and also or forum and let them know