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Mozilla Firefox crashes repeatedly in ubuntu 12.04 desktop version now what to do to solve this problem?

  • 2 respuestas
  • 34 tienen este problema
  • 1 visita
  • Última respuesta de Eglefino

dharakchoksi
dharakchoksi
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Mozilla Firefox 20.0 crashes repeatedly

I had tried by disabling cookies, addones uninstall & reinstall firefox completely

after that problem still exists.

at anytime it crashes. & we have to restart Firefox.

Mozilla Firefox 20.0 crashes repeatedly I had tried by disabling cookies, addones uninstall & reinstall firefox completely after that problem still exists. at anytime it crashes. & we have to restart Firefox.

Todas las respuestas (2)

ideato
ideato
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Hello dharakchoksi, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Eglefino
Eglefino
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  • It could be helpful if there is a diagnostic program/add-on which control all 
  installed add-ons.
  • It could even be helpful If I can type/write more as 1500 characters in a 
  message, because I have to tell my story (Mozilla problems) and I want to
  place the output of the 'terminal' (Sessionstore) in the same message.
  • It even shall be helpful if there is a list (like in the early days of the Windows- 
  browser), where I can find the description and/or the solution of the Firefox- errors. My terminal give me p.e. this output : (firefox:10353): Gtk-CRITICAL
  **: IA__gtk_clipboard_set_with_data: assertion `targets != NULL' failed; 
  Firefox: 10353 says me nothing, so..... there are errors enough, but the
  crashes don't come from the browser. I have taken all steps, my last is to
  re-install FF24 about:blank, vdpau.... e.s.o
  • If I place a message here I can only put a picture-file, not a text or Gedit-file.