This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ejecting download icon from my desktop and keeping software on the dock

  • 2 respuestas
  • 8 tienen este problema
  • 2345 visitas
  • Última respuesta de herrmarques

more options

I have done everything as instructed but I can not take the icon off my desktop ..... I kept the Firefox icon on the dock but each and every time I do it . The installation blue window with the applications on the right side comes up and if I do it again I have to keep replacing the software on my Applications folder .... and I am back to step one ...... I have gone many different ways but nothing seems to work .... So my only choice is to leave the download icon on the desktop which is not the way it is supposed to work .

I have done everything as instructed but I can not take the icon off my desktop ..... I kept the Firefox icon on the dock but each and every time I do it . The installation blue window with the applications on the right side comes up and if I do it again I have to keep replacing the software on my Applications folder .... and I am back to step one ...... I have gone many different ways but nothing seems to work .... So my only choice is to leave the download icon on the desktop which is not the way it is supposed to work .

Todas las respuestas (2)

more options

Make sure that Firefox gets installed properly.

Open the Firefox disk image (dmg) file and drag the Firefox program to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the disk image, but instead drag it out of the DMG folder.


more options

I followed your instructions and it worked . Thanks so much for taking the time to answer my question . Be well !