This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I can't find my bookmarks

  • 3 respuestas
  • 16 tienen este problema
  • 1 visita
  • Última respuesta de Devlsh

Devlsh
Devlsh
more options

Not sure if my Mozilla was updated or not, but all of a sudden, I no longer have my bookmarks. I used to be able to click on Bookmarks on top of the toolbar and see all my bookmarks. I still have the menu, and when I click on Bookmarks, I have the following options:

Show All Bookmarks Bookmark This Page Bookmarks Toolbar Unsorted Bookmarks

If I click on show all bookmarks, I get a Library Box, with nothing in it. Ditto "Unsorted Bookmarks." Under LIbrary, I've tried to click on Restore and selected a date, but nothing happens. I'm at a loss how to proceed, and am REALLY hoping all my bookmarks haven't been erased somehow. It should be noted that I did have a couple trojan viruses that I successfully removed using Malware Antibytes, but there was no sign that they caused any problem.

Not sure if my Mozilla was updated or not, but all of a sudden, I no longer have my bookmarks. I used to be able to click on Bookmarks on top of the toolbar and see all my bookmarks. I still have the menu, and when I click on Bookmarks, I have the following options: Show All Bookmarks Bookmark This Page Bookmarks Toolbar Unsorted Bookmarks If I click on show all bookmarks, I get a Library Box, with nothing in it. Ditto "Unsorted Bookmarks." Under LIbrary, I've tried to click on Restore and selected a date, but nothing happens. I'm at a loss how to proceed, and am REALLY hoping all my bookmarks haven't been erased somehow. It should be noted that I did have a couple trojan viruses that I successfully removed using Malware Antibytes, but there was no sign that they caused any problem.

Todas las respuestas (3)

kobe
kobe
more options

refer to

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Devlsh
Devlsh Autor de la pregunta
more options

When I try to RESTORE and choose a date, nothing happens. The date listed does precede the time that this problem occurred.