We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Clear history non-responsive

  • 2 respuestas
  • 8 tienen este problema
  • 7 visitas
  • Última respuesta de cor-el

sonny7863
sonny7863
more options

Usually I ctrl+shift+delete to clear my history/cookies/etc, or on the rare occasion i'll click from the drop down box. When i tried to clear my histroy today, the box with all the options to clear history did no pop up.

Usually I ctrl+shift+delete to clear my history/cookies/etc, or on the rare occasion i'll click from the drop down box. When i tried to clear my histroy today, the box with all the options to clear history did no pop up.

Solución elegida

Please update to Firefox 22 Update Firefox to the latest release, then try to Reset Firefox Refresh Firefox - reset add-ons and settings

Leer esta respuesta en su contexto 👍 2

Todas las respuestas (2)

user633449
user633449
more options

Solución elegida

Please update to Firefox 22 Update Firefox to the latest release, then try to Reset Firefox Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.