This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox and Abobe Acrobat now working, why?

  • 4 respuestas
  • 2 tienen este problema
  • 18 visitas
  • Última respuesta de David

David
David
more options

Hello, 

   I have the latest version of Firefox Beta 23.0 Beta 8. I have Adobe Acrobat XI Pro 11.0.03. I can no longer capture the web pages I'm on to a PDF. I never used the Print Pages to PDF, and I don't want to use it. Is there any way I can have Adobe Acrobat XI capture my web pages to PDF before I updated to the latest Beta version of Firefox. Below should show you my set up.

 Lastly, I was able to install the Facebook "Servies", does anyone know if there are services for Twitter, LinkedIn, and YouTube?

Thank You. David

Hello, I have the latest version of Firefox Beta 23.0 Beta 8. I have Adobe Acrobat XI Pro 11.0.03. I can no longer capture the web pages I'm on to a PDF. I never used the Print Pages to PDF, and I don't want to use it. Is there any way I can have Adobe Acrobat XI capture my web pages to PDF before I updated to the latest Beta version of Firefox. Below should show you my set up. Lastly, I was able to install the Facebook "Servies", does anyone know if there are services for Twitter, LinkedIn, and YouTube? Thank You. David

Todas las respuestas (4)

kobe
kobe
more options

Hmm are you running the new builtin PDF viewer (pdf.js) Maybe these articles can help.

David
David Autor de la pregunta
more options

This is not applicable to my situation. I cannot use Adobe Acrobat to interface with FF so it doesn't appear on any tool bars. I did a FRESH install of FF Release Candidate and create a new user, with the same problem, Thank You. David

kobe
kobe
more options

Hello,

The Reset Firefox feature can fix many issues (does more than reinstalling) by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

David
David Autor de la pregunta
more options

I tried doing a rest, but there was no reset button in about:support. So I created a new profile, started out fresh, and it seems to be working now. What I mean is that there is an Adobe Acrobat icon on the upper right hand corner of the toolbar (right next to the Home button). I'm going to attempt to put some of my addons back and see which one is giving me the problems. I will report back when I'm complete, which could be a couple of days. Thank You for your help! :)