We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

APP CRASH in WP7, unable to reinstall and run

  • 1 respuesta
  • 4 tienen este problema
  • 8 visitas
  • Última respuesta de John99

raptorhacker
raptorhacker
more options

Problem signature: 

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	22.0.0.4917
 Application Timestamp:	51c06b1b
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.1.7601.17725
 Fault Module Timestamp:	4ec49b8f
 Exception Code:	c0000005
 Exception Offset:	0002deeb
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	2057
 Additional Information 1:	5728
 Additional Information 2:	57289a016dc500932556d32a0a01b3d6
 Additional Information 3:	2a1b
 Additional Information 4:	2a1b21f27f1805bfd2bc5ca0e1d0aa0f
Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 22.0.0.4917 Application Timestamp: 51c06b1b Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.17725 Fault Module Timestamp: 4ec49b8f Exception Code: c0000005 Exception Offset: 0002deeb OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Additional Information 1: 5728 Additional Information 2: 57289a016dc500932556d32a0a01b3d6 Additional Information 3: 2a1b Additional Information 4: 2a1b21f27f1805bfd2bc5ca0e1d0aa0f

Todas las respuestas (1)

John99
John99
more options

Are you able to provide Firefox's own Crash ID for these events ?

Submitted crashes will start with bp-