This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google Plus is not supported by Firefox 23... ¿any longer?

  • 1 respuesta
  • 176 tienen este problema
  • Última respuesta de Marc Sances

more options

Recently I updated Firefox 22 to the 23 version, but now Google Plus says that my browser is not longer supported. Then they say that I should update my version, but it's already updated to the latest version....

I use Windows 7 Professional, but anyway, I don't think that my OS has something to deal with the issue.

Somebody is facing the same problem?

What should I do?

Recently I updated Firefox 22 to the 23 version, but now Google Plus says that my browser is not longer supported. Then they say that I should update my version, but it's already updated to the latest version.... I use Windows 7 Professional, but anyway, I don't think that my OS has something to deal with the issue. Somebody is facing the same problem? What should I do?

Todas las respuestas (1)

more options

Maybe your browser is reporting a incorrect user agent combo. The user agent is a string given to all websites identifying your OS and browser version, and it's what websites use to know that your browser is outdated.

Considering Google Plus is workingin my Firefox 23 with Ubuntu 12.04, I recommend you to install the User Agent Switcher extension (get it here) then go to Default User Agent (Firefox, Tools or the world globe menu) and click on Edit User Agents...

Click on New then use the following user agent string:

Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:23.0) Gecko/20100101 Firefox/23.0

I provide you with a screenshot showing what you should input. Click on OK and OK, then go to Default User Agent menu again and choose the Firefox 23 / Ubuntu user agent.

Try then to load Google Plus.

If that doesn't work, please give feedback so I can find another possible solution.