This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my bookmarks were saved to my new laptop but when I added Firefox the bookmarks are not here; how do I get them out of the folder and into the firefox page?

  • 2 respuestas
  • 1 tiene este problema
  • 18 visitas
  • Última respuesta de fawnhaven1066

more options

just what I said. my old laptop screen shorted - My tech support (who are closed right now) transferred all information from old laptop to new laptop - there is a recovery folder that, I think, has the old bookmarks. When I added firefox to the new laptop the bookmarks don't come up.

just what I said. my old laptop screen shorted - My tech support (who are closed right now) transferred all information from old laptop to new laptop - there is a recovery folder that, I think, has the old bookmarks. When I added firefox to the new laptop the bookmarks don't come up.

Solución elegida

Can you search in your recovery folder for a folder named bookmarkbackups? It should contain files with names similar to:

bookmarks-2013-08-11.json

Assuming you find these files, this article describes how to restore them to your new installation of Firefox: Restore bookmarks from backup or move them to another computer. Please note that the restore feature replaces any bookmarks you might have added to your new installation. If you need to keep those, you can do an export/import through the HTML format. This post has the steps: https://support.mozilla.org/questions/966986#answer-463938.

Edit: Apologies for the typo in bookmarkbackups.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

more options

Solución elegida

Can you search in your recovery folder for a folder named bookmarkbackups? It should contain files with names similar to:

bookmarks-2013-08-11.json

Assuming you find these files, this article describes how to restore them to your new installation of Firefox: Restore bookmarks from backup or move them to another computer. Please note that the restore feature replaces any bookmarks you might have added to your new installation. If you need to keep those, you can do an export/import through the HTML format. This post has the steps: https://support.mozilla.org/questions/966986#answer-463938.

Edit: Apologies for the typo in bookmarkbackups.

Modificadas por jscher2000 - Support Volunteer el

more options

You are awesome! That did it! Thanks