This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-ons not working?

  • 1 respuesta
  • 6 tienen este problema
  • 2 visitas
  • Última respuesta de Ed

more options

Hi, I downloaded the tumblr wrap tags add-on here: https://addons.mozilla.org/en-US/firefox/addon/wrap/?src=search It installs fine and comes up with the options to restart Firefox, which I did. Nothing happens. I can't see any change to Firefox, and the tags definitely aren't wrapped on Tumblr. I can see the add-on when I look at the Add-on manager, but can't see any way to make it work. I tried uninstalling and re-installing the add-on and updating Firefox. Nothing. Any advice?

Hi, I downloaded the tumblr wrap tags add-on here: https://addons.mozilla.org/en-US/firefox/addon/wrap/?src=search It installs fine and comes up with the options to restart Firefox, which I did. Nothing happens. I can't see any change to Firefox, and the tags definitely aren't wrapped on Tumblr. I can see the add-on when I look at the Add-on manager, but can't see any way to make it work. I tried uninstalling and re-installing the add-on and updating Firefox. Nothing. Any advice?

Todas las respuestas (1)

more options

Hello,

I notice that the last version of this add-on was released on the 9th of April. It may be that it needs to be updated for recent versions of Firefox.

I suggest getting in touch with the add-on's developer to ask for support. There is a link to the Support Site and Support Email on the add-on page.

I hope that helps.