Firefox won't open after
My computer was running slow after my grandchild was on it while I was on vac So I restored to the date of July 20, 2013 When it rebooted I tried to get on the Internet and Firefox wouldn't open A little box came up which read Couldn't load XCOM Internet explorer would open either What do I do now I have an I phone but I really use my desk top a lot
Todas las respuestas (2)
A XPCOM error is a sign you need to reinstall firefox.
Uninstall firefox from the control panel, then reinstall from, https://www.mozilla.org/en-US/firefox/all/
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
- Firefox 23: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
- Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
- (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.