Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks.html will not import

more options

After spending hours removing #$% 'Do Searches' from my computer Firefox was giving some strange results so I decided to totally reinstall a clean copy. I exported my bookmarks to bookmarks.html on the desktop as suggested. Totally removed Firefox - Downloaded a clean copy and reinstalled. When I try to import the html file nothing happens. I have followed the instruction in the help page. Still Nothing-Nada-Nix. No indication that anything is happening at all.

After spending hours removing #$% 'Do Searches' from my computer Firefox was giving some strange results so I decided to totally reinstall a clean copy. I exported my bookmarks to bookmarks.html on the desktop as suggested. Totally removed Firefox - Downloaded a clean copy and reinstalled. When I try to import the html file nothing happens. I have followed the instruction in the help page. Still Nothing-Nada-Nix. No indication that anything is happening at all.

Solución elegida

Importing didn't used to use the Unsorted Bookmarks folder at all. The support article might need to be updated, or maybe it's a bug.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (5)

more options

Does deleting the places.sqlite file in the profile folder work.

For more see: Can't add, change or save bookmarks - How to fix article.

more options
more options

If you open the exported bookmarks.html file in a Firefox tab (e.g., double-click it), does it contain your bookmarks as you remember them?

Imported bookmarks may be nested in an imported bookmarks folder on the Bookmarks menu instead of taking their original places. You can check for that and reorganize them using the Library dialog (Ctrl+Shift+b or Bookmarks > Show All Bookmarks).

more options

Thanks for you input. I eventually found my bookmarks in the Unsorted bookmarks folder ( 6 Times).

I just wish that a message that the file had been imported and the location of the bookmarks had come up after Importing. I would not have done it six times. Also stating that I would have to manually place the bookmarks where I wanted them. No mention of this in the help. (Hint to developers) 

Silly me assumed that the Import was a reversal of the Export and would place the bookmarks back where they come from as all the relevant information is in the html file.

more options

Solución elegida

Importing didn't used to use the Unsorted Bookmarks folder at all. The support article might need to be updated, or maybe it's a bug.