This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I remove junk files for free?

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de iamjayakumars

more options

My computer has become so-o-o- slow. I still use XP. I am wary of these firms ( MYPC.com, PC matic, etc) that advertize that they will speed up the computer by removing Junk files, etc. I have had a problem in the past with a firm because once they have your credit card they charge it monthly for "maintenance". Can anyone recommend a way to clean out the files, or a free program that does a good job.

My computer has become so-o-o- slow. I still use XP. I am wary of these firms ( MYPC.com, PC matic, etc) that advertize that they will speed up the computer by removing Junk files, etc. I have had a problem in the past with a firm because once they have your credit card they charge it monthly for "maintenance". Can anyone recommend a way to clean out the files, or a free program that does a good job.

Todas las respuestas (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

___________________________________________________________________________

Doing Manually is great. Or you can customize according to your need.