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Error message below appears when sending email. However,Email sends okay on second attempt.

  • 6 respuestas
  • 1 tiene este problema
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  • Última respuesta de christ1

TOB1
TOB1
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Tried compacting and clearing history, but neither worked.

Sending of message failed. Unable to open the temporary file C:\Users\Terry\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting.

Tried compacting and clearing history, but neither worked. Sending of message failed. Unable to open the temporary file C:\Users\Terry\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting.

Todas las respuestas (6)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus s/w?

TOB1
TOB1 Autor de la pregunta
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My anti-virus is McAfee.

christ1
christ1
  • Top 25 Contributor
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Exclude your Thunderbird profile folder from being scanned by McAfee. More information in this article.

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

TOB1
TOB1 Autor de la pregunta
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No, the article didn't seem to solve the problem.

Of the three suggestions in the article, I was able to : 1. Disable McAfee Anti-Spam Thunderbird Extension 2. Disable email attachment scanning

But unable to find in McAfee: 3. Disable scanning of Thunderbird files and folders

user669794
user669794
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Try this :- http://kb.mozillazine.org/Cannot_send_mail

This may help you . Let us know if this work !

Modificadas por user669794 el

christ1
christ1
  • Top 25 Contributor
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You'll need to create an exception in McAfee for your Thunderbird profile folder. To find your profile folder:

AppMenu button - Help - Troubleshooting Information - Profile Directory - Open Directory