This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

i cant get my games i play to load

  • 1 respuesta
  • 3 tienen este problema
  • 6 visitas
  • Última respuesta de Jithin Mathew

katherinejenkins
katherinejenkins
more options

I play games on pogo.com and mozilla crashed this afternoon and since that happen I cannot get my games in pogo to play. When i click on the little gray globe it says something about not being encrypted.

I play games on pogo.com and mozilla crashed this afternoon and since that happen I cannot get my games in pogo to play. When i click on the little gray globe it says something about not being encrypted.

Todas las respuestas (1)

Jithin Mathew
Jithin Mathew
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.