Firefox will no longer open most websites.
I don't know why this happened, but I cannot open the majority of websites on either Firefox or Chrome. Internet Explorer seems to work fine.
What I have already tried: 1. scanned for malware using Malwarebytes and 2 others recommended - no malware found. 2. deleted all browsing history and cookies 3. deleted and reinstalled Firefox 4. deleted SQLite cookie files
I can't even get Google to come up. Can someone help me figure this out? Thank you!!
Solución elegida
Hey HelpDavid,
Guigs, from the Help Desk here. I am happy to help you out. Please make sure that the network configurations for the browsers that are not working. Below are some references that can be used for more troubleshooting steps.
- Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox
- Firefox can't load websites but other browsers can
- Websites don't load - troubleshoot and fix error messages
If you have any other questions or have specific error messages, we are happy to help.
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Solución elegida
Hey HelpDavid,
Guigs, from the Help Desk here. I am happy to help you out. Please make sure that the network configurations for the browsers that are not working. Below are some references that can be used for more troubleshooting steps.
- Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox
- Firefox can't load websites but other browsers can
- Websites don't load - troubleshoot and fix error messages
If you have any other questions or have specific error messages, we are happy to help.
It turned out to be the Norton Internet Security firewall that was blocking access. After an hour with Norton tech support, they solved it.