This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Upgrading to Windows 8 - how do I save e-mails and e-mail address books?

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Zenos

thebinz
thebinz
more options

Converting from Windows XP to Windows 8 wipes out all files and programs. How do I save my e-mails and e-mail address books that are running on Thunderbird?

Converting from Windows XP to Windows 8 wipes out all files and programs. How do I save my e-mails and e-mail address books that are running on Thunderbird?

Todas las respuestas (1)

Zenos
Zenos
more options

You need to save and then reinstate your Thunderbird profile.

https://support.mozilla.org/en-US/kb/profiles-tb

I should point out that Firefox has a similar arrangement, with its own profile, so you can preserve your Firefox settings too.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data