This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get email from a friend and it shows my name instead of hers as the sender. how can i fix?

more options

I get emails from a friend of mine and when i receive them they show my name instead of hers as the sender. I will often miss them because I often copy myself on important emails. In my address book, her email is correct. How can I fix this?

I get emails from a friend of mine and when i receive them they show my name instead of hers as the sender. I will often miss them because I often copy myself on important emails. In my address book, her email is correct. How can I fix this?

Todas las respuestas (1)

more options

Does your mail account allow you to view the same message in a browser (webmail interface) to see whether this is a problem local to Thunderbird or actually exists in the message on the server?