This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox wont start v5.0.1

  • 5 respuestas
  • 3 tienen este problema
  • 2 visitas
  • Última respuesta de wa5gel

more options

Firefox has been running a long long time without problems. Now, it won't start. Reboot between each try. Tried safemode, tried run as administer (comes up with do you wont the following program to make a change....) tried deinstalling and reinstalling, created a new profile. using avast and malware bytes and have scanned with both. Loaded the software down from Major Geeks site. removed any software that had been installed this month.

Firefox has been running a long long time without problems. Now, it won't start. Reboot between each try. Tried safemode, tried run as administer (comes up with do you wont the following program to make a change....) tried deinstalling and reinstalling, created a new profile. using avast and malware bytes and have scanned with both. Loaded the software down from Major Geeks site. removed any software that had been installed this month.

Solución elegida

Best not to use 3rd party sources like Major Geeks for program downloads.

Get Firefox direct from Mozilla.
http://www.mozilla.com/en-US/firefox/all.html

BTW, Firefox 28.0 is the current release version, with 29.0 coming this next Tuesday, the 29th.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (5)

more options

you are using Firefox v5.0.1?

more options

If 5.0.1 is a problem, tell me what level I should be running. At this point it is hard to tell anything about it without it starting.

more options

Since you have tried many ways, why don't you try the latest version of firefox? It's currently firefox v28 on release channel.

more options

Solución elegida

Best not to use 3rd party sources like Major Geeks for program downloads.

Get Firefox direct from Mozilla.
http://www.mozilla.com/en-US/firefox/all.html

BTW, Firefox 28.0 is the current release version, with 29.0 coming this next Tuesday, the 29th.

more options

Answer was right on. Loaded and fixed and now running. Many thanks