We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Cannot move/copy messages from Inbox to Local Folders

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de Matt

SteveWilliams43
SteveWilliams43
more options

Hi,

I have IMAP setup to move messages from my Yahoo Inbox/folders to Thunderbird. Everything from the inbox appears to come down to TB fine. Even offline, I can read all the emails and open the attachments.

I'm trying now to copy the emails in my TB inbox to my TB local folders and nothing happens. It used to work but recently has stopped. I might be able to move one or two, get a message about not being connected to the server (ie Yahoo) and I disregard that and no luck. I don't see why that should matter since I am making a copy of the inbox to an offline TB local folder.

I went so far as to uninstall TB, reinstall and download all of my Yahoo mail again and still the same problem. I've read everything I can online and nothing works.

Would I be better off just using POP mail?

Thanks.

Hi, I have IMAP setup to move messages from my Yahoo Inbox/folders to Thunderbird. Everything from the inbox appears to come down to TB fine. Even offline, I can read all the emails and open the attachments. I'm trying now to copy the emails in my TB inbox to my TB local folders and nothing happens. It used to work but recently has stopped. I might be able to move one or two, get a message about not being connected to the server (ie Yahoo) and I disregard that and no luck. I don't see why that should matter since I am making a copy of the inbox to an offline TB local folder. I went so far as to uninstall TB, reinstall and download all of my Yahoo mail again and still the same problem. I've read everything I can online and nothing works. Would I be better off just using POP mail? Thanks.

Todas las respuestas (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird re-downloads each mail prior to moving or at least checks if it is a current version (I am not sure which) but no connection means no work.

Try windows safe mode and see if it works better.

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates