This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I got the SafeSearch Malware/Virus. It has hijaked my fierfox, how do i get rid of it?

  • 1 respuesta
  • 2 tienen este problema
  • 3 visitas
  • Última respuesta de Moses

saeidb
saeidb
more options

Hi. When I start firefox it does not go to my homepage, instead it goes to safesearch.net site. I have found several Virus & malware programs to cleanup my pc(WindowsXp). The program has been deleted form my pc, But FireFox still starts in SafeSearch page. I tried to uninstall/reinstall firefox, but that didn't help. the uninstall process does not uninstall Firefox completely. I still have all my Bookmarks, passwords, .... How do I get rid of safesearch in firefox? How Do I remove firefox completly and reinstall firefox? Thanks Sam

Hi. When I start firefox it does not go to my homepage, instead it goes to safesearch.net site. I have found several Virus & malware programs to cleanup my pc(WindowsXp). The program has been deleted form my pc, But FireFox still starts in SafeSearch page. I tried to uninstall/reinstall firefox, but that didn't help. the uninstall process does not uninstall Firefox completely. I still have all my Bookmarks, passwords, .... How do I get rid of safesearch in firefox? How Do I remove firefox completly and reinstall firefox? Thanks Sam

Solución elegida

Reset the prefs that control this to see if it helps:

  • Go to about:config
  • Press the button saying you'll be careful.
  • Search for browser.startup.homepage
  • Reset it by right clicking > Modify

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

Moses
Moses
  • Moderator
more options

Solución elegida

Reset the prefs that control this to see if it helps:

  • Go to about:config
  • Press the button saying you'll be careful.
  • Search for browser.startup.homepage
  • Reset it by right clicking > Modify