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Why do my add-ons keep disappearing

  • 2 respuestas
  • 6 tienen este problema
  • 7 visitas
  • Última respuesta de FredMcD

bluesman
bluesman
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Every week to 10 days, I open Firefox and find that all my add-ons other than Norton have disappeared. It is getting tiresome to have to continually reinstall add-ons I checked the profile as suggested and there is only one, a default set the day the add-ons disappear. I am using Windows 7 home edition, and I have been using Firefox in Sandboxie, but they disappear even in the one not sandboxed. This has been going on for about two months

Every week to 10 days, I open Firefox and find that all my add-ons other than Norton have disappeared. It is getting tiresome to have to continually reinstall add-ons I checked the profile as suggested and there is only one, a default set the day the add-ons disappear. I am using Windows 7 home edition, and I have been using Firefox in Sandboxie, but they disappear even in the one not sandboxed. This has been going on for about two months

Todas las respuestas (2)

Moses
Moses
  • Moderator
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It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.

FredMcD
FredMcD
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Check out FEBE

FEBE (Firefox Environment Backup Extension) allows you to quickly and easily backup your Firefox extensions. In fact, it goes beyond just backing up -- It will actually rebuild your extensions individually into installable .xpi files.

It will also make backup of files that you choose.