This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Incoming msg's go to both INbox AND 'Important' folder; if I delete one from either location it deletes from both.

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas sfhowes

Nail89
Nail89
more options

When receiving new msg's in Thunderbird they download into both my INBOX...AND...the 'IMPORTANT' folder (sub-folder of the 'Gmail' folder). Also: quite often (nearly always) when I check my email for new msg's, I'll find that several (not necessarily all) of my SENT mailings are also showing in the 'IMPORTANT' folder.

If I delete msg's from the IMPORTANT folder, they simultaneously delete from my INBOX...or SENT mail. As a result, I must always begin...when checking my new mail...by going to the IMPORTANT folder, selecting all the 'SENT' mails, dragging them as a group to the 'SENT mail' icon and then selecting all the NEW msg's and dragging them as a group to the 'INBOX' icon. It's a real nuisance. Thanks in advance for any corrective advise. NJR

When receiving new msg's in Thunderbird they download into both my INBOX...AND...the 'IMPORTANT' folder (sub-folder of the 'Gmail' folder). Also: quite often (nearly always) when I check my email for new msg's, I'll find that several (not necessarily all) of my SENT mailings are also showing in the 'IMPORTANT' folder. If I delete msg's from the IMPORTANT folder, they simultaneously delete from my INBOX...or SENT mail. As a result, I must always begin...when checking my new mail...by going to the IMPORTANT folder, selecting all the 'SENT' mails, dragging them as a group to the 'SENT mail' icon and then selecting all the NEW msg's and dragging them as a group to the 'INBOX' icon. It's a real nuisance. Thanks in advance for any corrective advise. NJR

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

You may want to change the setting for deleting messages so that copies aren't deleted. See the last paragraph of this article in the Labels section.

Additional suggestions for TB/Gmail settings:

https://support.google.com/mail/answer/78892

Note that it's recommended to not check "Place a copy in" for Sent messages.