This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

links in an email don't open FF29.x properly (OS X)

  • 4 vastust
  • 11 on selline probleem
  • 3 views
  • Viimati vastas dwcains

dwcains
dwcains
more options

I'm using FF29.0.1 under OS X Mavericks, with OS X "Mail" as my default email program. FF is also set as my default browser. With FF not running, if I click on a link in an email message, FF opens, but only to a blank page. If I leave FF open, and click on that email link again, that link will open in a new tab in FF, leaving the original tab blank. Or, if I have FF already open, and click on a link in an email, that link will open in a new FF tab.

Previously, with FF not running (all previous versions of FF), clicking on a link in an email would open FF and that link would open a FF tab properly. The second click on the email link has never been required.

Any explanation, or fix for this issue? BTW, this also happens with FF 29.0.1 running under OS X 10.7.5 Lion. If I uninstall FF29 and reinstall FF28, the issue is absent, reinstalling FF29 causes the issue to return.

I'm using FF29.0.1 under OS X Mavericks, with OS X "Mail" as my default email program. FF is also set as my default browser. With FF not running, if I click on a link in an email message, FF opens, but only to a blank page. If I leave FF open, and click on that email link again, that link will open in a new tab in FF, leaving the original tab blank. Or, if I have FF already open, and click on a link in an email, that link will open in a new FF tab. Previously, with FF not running (all previous versions of FF), clicking on a link in an email would open FF and that link would open a FF tab properly. The second click on the email link has never been required. Any explanation, or fix for this issue? BTW, this also happens with FF 29.0.1 running under OS X 10.7.5 Lion. If I uninstall FF29 and reinstall FF28, the issue is absent, reinstalling FF29 causes the issue to return.

All Replies (4)

FredMcD
FredMcD
more options

You have to make Firefox your default browser on your computer.
Firefox Options > Advanced > General.

dwcains
dwcains Küsimuse esitaja
more options

Did you read my post? "FF is also set as my default browser"

FF wouldn't open if it wasn't set as the default browser, would it? In fact, FF opens, just to a blank page, not an open page from that email link. This happens on two computers; one running OS X 10.9.2, the other running OS X 10.7.5, both using OS X Mail as the default email program.

Muudetud dwcains poolt

FredMcD
FredMcD
more options

Opps, Sorry ;-/

Open the settings of your e-mail program. It might not be sending the web page information to the browser. .

dwcains
dwcains Küsimuse esitaja
more options

Your reading comprehension skills are just atrocious:

"if I click on a link in an email message, FF opens, but only to a blank page."

"if I have FF already open, and click on a link in an email, that link will open in a new FF tab."

" If I uninstall FF29 and reinstall FF28, the issue is absent, reinstalling FF29 causes the issue to return. "

This is simply not an issue with the OS X Mail program, made obvious by the above statements.

Do you have any experience in this area? Have you used FF for OS X? If so, does it work properly for you? Again, as stated, I can duplicate this issue on more than one system, and it's been isolated to FF29.x.