This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Ever since Firefox 29 Facebook will not completly load.

  • 1 vastus
  • 1 on selline probleem
  • 5 views
  • Viimati vastas Moses

FirefoxPA
FirefoxPA
more options

I log in, scroll down and instead of loading more posts it just clocks. If someone responds to a picture and I click on the notification the picture and comments never load.

I have tried in Internet Explorer and all functions work perfectly. Facebook also works in my laptop running Firefox. It's just the version I have on my desktop that is giving me issues. Running Win7

I log in, scroll down and instead of loading more posts it just clocks. If someone responds to a picture and I click on the notification the picture and comments never load. I have tried in Internet Explorer and all functions work perfectly. Facebook also works in my laptop running Firefox. It's just the version I have on my desktop that is giving me issues. Running Win7

All Replies (1)

Moses
Moses
  • Moderator
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"