This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

New Sync doesn't work at all.

  • 1 vastus
  • 8 on selline probleem
  • 16 views
  • Viimati vastas Sarge

Sarge
Sarge
more options

I followed all the instructions for the "new" Firefox sync so I could sync my desktop browser with my android devices.... and.... three hours later nothing has synched. On any of my devices. The old synch worked in minutes, the new one works NOT AT ALL! I go into android settings>accounts>Firefox and the stupid thing says it synced a few minutes ago. Well that's bull because all my desktop bookmarks are here on my PC, waiting to go to my android phone, and they're not getting there. What do I have to do to make this work?

I followed all the instructions for the "new" Firefox sync so I could sync my desktop browser with my android devices.... and.... three hours later nothing has synched. On any of my devices. The old synch worked in minutes, the new one works NOT AT ALL! I go into android settings>accounts>Firefox and the stupid thing says it synced a few minutes ago. Well that's bull because all my desktop bookmarks are here on my PC, waiting to go to my android phone, and they're not getting there. What do I have to do to make this work?

Muudetud Sarge poolt

Valitud lahendus

Well I figured it out. Turns out I needed to go to the android device settings > data usage > menu > and enable "auto-sync data." Gee, you might want to tell your end-users that they need to have that enabled. Seems kind of important to me. It took me six bloody hours scratching my head trying to figure out what was wrong, nothing in the Firefox app was gave me any clue. Why the hell isn't this listed in an FAQ somewhere? Seems kind of important since without the user knowing about this, sync can be FUBAR.

Loe vastust kontekstis 👍 3

All Replies (1)

Sarge
Sarge Küsimuse esitaja
more options

Valitud lahendus

Well I figured it out. Turns out I needed to go to the android device settings > data usage > menu > and enable "auto-sync data." Gee, you might want to tell your end-users that they need to have that enabled. Seems kind of important to me. It took me six bloody hours scratching my head trying to figure out what was wrong, nothing in the Firefox app was gave me any clue. Why the hell isn't this listed in an FAQ somewhere? Seems kind of important since without the user knowing about this, sync can be FUBAR.