This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Had to reload w8.1 lost all Tbird history downlded TBird again want to recover old history

  • 1 vastus
  • 1 on selline probleem
  • 10 views
  • Viimati vastas finitarry

more options

Reloaded Win 8.1 in "save your user files" mode. Downloaded TBird afresh and want to find old inbox/sent items/address book history and link back in to new copy of TBird.

Reloaded Win 8.1 in "save your user files" mode. Downloaded TBird afresh and want to find old inbox/sent items/address book history and link back in to new copy of TBird.

All Replies (1)

more options

Do you have a backup copy of the profile? If not, I think you are out of luck. The program directory is not where user data is stored.

When you get a new profile, if you look at Troubleshooting Information from the Help menu, you can find out where the profile is, and make a backup copy of it from that location.