This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

i am trying to use an app that requires Firefox 4 or highter, but I have forefox 30.0, and it says it is up to date. Help!

simba18
simba18
more options

I am Timewarner cable, and trying to use their app in order to watch tv on my computer. (My cable box is broken) At timewarner cable, they say I need version 4 of firefox, but I have checked with my version and it says I am up to date, and it is version 30.0. What can I do? Thanks for your help!

I am Timewarner cable, and trying to use their app in order to watch tv on my computer. (My cable box is broken) At timewarner cable, they say I need version 4 of firefox, but I have checked with my version and it says I am up to date, and it is version 30.0. What can I do? Thanks for your help!

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

app that requires Firefox 4 or highter

Firefox 30 is higher than Firefox 4, so you're fine.

James
James
  • Moderator
  • Top 10 Contributor
more options

Firefox 4 was referring to the old 4.0 (four.zero) released back on March 2011 as the current version is Firefox 30.0 (thirty.zero) released June 10, 2014.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

What happens when you try to watch the content?

Assuming that a plugin is used (Flash, Silverlight, QuickTime), check the address bar for the plugin notification icon, which looks like a piece of Lego then click that and confirm that the site is allowed to use it.