This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Keep getting "online survey" when I try to log in

  • 1 vastus
  • 3 on selline probleem
  • 6 views
  • Viimati vastas cor-el

more options

Online Surveys & pop up ads keep popping up when I log in to my email or visit different sites, this started just last week, is there a virus on my computer to dictate this and how do I block it. I tried blocking history of browsing already.

Online Surveys & pop up ads keep popping up when I log in to my email or visit different sites, this started just last week, is there a virus on my computer to dictate this and how do I block it. I tried blocking history of browsing already.

Valitud lahendus

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Loe vastust kontekstis 👍 0

All Replies (1)

more options

Valitud lahendus

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: