This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox crashes when browsing a website

  • 1 vastus
  • 6 on selline probleem
  • 1 view
  • Viimati vastas Kevin

lostmail
lostmail
more options

I created a website http://run-x.de/J25/ and Firefox crashes when i go to "Collection" or try to zoom in...Reinstallation of the browser did not help. Defaul Browser of Android 4.2.1 works very well....

??

I created a website http://run-x.de/J25/ and Firefox crashes when i go to "Collection" or try to zoom in...Reinstallation of the browser did not help. Defaul Browser of Android 4.2.1 works very well.... ??

All Replies (1)

Kevin
Kevin
  • Moderator
more options

I am unable to reproduce your crash by clicking on the collections section of the website. What phone are you using? Do you have any crash IDs? Uninstalling Firefox will remove the old crash reports so you will need to reproduce the crash at least once to retrieve a crash ID.

https://support.mozilla.org/en-US/kb/Mozilla%20Crash%20Reporter