This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

why,suddenly this morning, I cannot attach a photo to my email.

more options

suddenly this morning I cannot attach a photo to my email. When I click on the paper clip (to attach a photo) nothing happens. I can attach photos using chrome so I am thinking it must be something went arye with mozilla. It worked fine last evening.

suddenly this morning I cannot attach a photo to my email. When I click on the paper clip (to attach a photo) nothing happens. I can attach photos using chrome so I am thinking it must be something went arye with mozilla. It worked fine last evening.

All Replies (1)

more options

Gmail? For now, you have to allow pop-ups for google.com to work around some change in Gmail.

While you have the compose window on the screen, click the padlock in the address bar.

  • If the pop-up permission is listed there as Block, change it to Allow.
  • If the pop-up permission is not listed there, click More Information to launch the Page Info dialog, then click Permissions in the top bar. Scroll down to "Open pop-up windows", uncheck the box for "Set default" then click Allow and close the dialog.

Then try the paper clip again.

Google should at some point provide an update on how it will resolve this in the main thread here: https://productforums.google.com/d/topic/gmail/q0BxcGOa6pk/discussion